Our Commitment to Your Privacy
What information do we collect? And how do we use it?
- When you order, we need to know your name, e-mail address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your order, as well as notify you of order status updates.
- You may be asked to submit the name, e-mail address, mailing address, and telephone number of people other than yourself. This is used specifically when you have specified a separate ship-to address, such as a direct ship gift order, etc. and allows us to fulfill your order as requested.
- When you enter a contest or other promotion, we ask for your name, address, and e-mail address so we can notify contest winners.
- We may use the information collected to notify you about important changes, revisions, or recalls to any products or services you order.
- Your IP address is used to help identify you and your shopping cart. We may also use your IP address to help diagnose processing problems with your order.
How does Sun Light Electronics Pte Ltd® protect customer and personal information?
When you place an order or access your account information online at http://www.sun-light.com.sg we utilize a secure server connection. The secure server software (SSL) encrypts all information you input before it is sent to us and is protected against unauthorized access by anyone else other than Sun Light Electronics pte Ltd®. The SSL software is provided by Verisign. The SSL certificate identity and authenticity can be verified at any time by clicking the Verisign seal on our web site.
While account name and contact information is stored securely on our SSL servers, we do not retain any credit card or financial information. This is why you need to re-enter credit card information for every order.
Telephone, mail, or walk-in orders
When placing a telephone order with our Customer Service Representatives, your account name and contact information is stored securely on our local servers and is encrypted to prevent unauthorized access. If requested by frequent customers, dealers, distributors, or commercial accounts, payment information is stored securely on our local servers and is encrypted to prevent unauthorized access.
Safeguarding your personal information
- We do not give out any customer personal information unless you authorize us to do so to resolve a specific issue.
- We give you the opportunity to update your personal information at any time.
- We do not share purchase history or other marketing information with any outside companies or organizations.
- We take extra steps to protect the safety and privacy of children and require parental consent before collecting any information or processing any orders for children under 13.
- We use secure encrypted technology, privacy protection controls, and enhanced user security techniques on employee access to data in order to safeguard your personal information.
What about web site "cookies"?
Tracking cookies, identity cookies, marketing cookies, and other forms of adware, malware, and spyware are NEVER utilized within our web sites.
Occasionally we may share a portion of catalog mailing list with other very reputable electronic publications we feel would be of interest to our customers. If you do not wish your mailing address to be provided to such publications, please contact us at 65-62998803or contact us online.
All of us at Sun Light Electronics Pte Ltd® hate spam and unsolicited email as much as you do! We do not, under any circumstances, give out, provide, or otherwise share your email address with any outside party, period.
How do I update or change my information?
You may update, change, or request removal of any information related to your account with Sun Light Electronics Pte Ltd online by accessing your account profile on our web site, calling us at 65-62998803, or writing to us at the address below.
Sun Light Electronics pte Ltd®
10, Jalan Besar unit 03-09.
Sim Lim Tower
T : 65-62998803